Legal

Privacy Policy

Last updated: March 19, 2026

This Privacy Policy explains how Huddle collects, uses, discloses, and protects your information when you use our mobile application, website, and related services.

1. Who We Are

Huddle is a mobile app designed for couples to build daily connection through guided prompts, shared tools, and memories. For privacy questions, contact us at support@huddle.app.

2. Information We Collect

  • Account Information: name, email, profile details, account identifiers.
  • Relationship Information: partner-pairing codes, relationship date, shared preferences.
  • User Content: chat messages, images, stickers, quest submissions, wishlist items, drawings, list and calendar entries.
  • Usage Information: app interactions, feature usage, diagnostics, crash data, and approximate device metadata.
  • Support Information: messages and materials you send to support.

3. Sources of Information

  • Directly from you when you create or use your account.
  • From your paired partner when they share content with you.
  • Automatically from your device and app activity logs.
  • From service providers that support app operations.

4. How We Use Information

  • Provide and operate the Huddle services.
  • Enable partner pairing and shared couple features.
  • Store and display user-generated content in your private shared space.
  • Send reminders, transactional messages, and updates.
  • Improve app quality, reliability, and performance.
  • Prevent abuse, fraud, and unauthorized activity.
  • Comply with legal obligations and enforce our terms.

5. Legal Bases for Processing (EEA/UK)

  • Contract: to provide requested services.
  • Legitimate Interests: to improve and secure our services.
  • Consent: where required (for example, certain notifications or permissions).
  • Legal Obligation: when compliance is required by law.

6. How We Share Information

  • With your paired partner: information and content intended for shared features.
  • With service providers: vendors supporting hosting, analytics, notifications, storage, and support.
  • For legal reasons: if required by law, court order, or valid legal process.
  • Business transfers: during merger, acquisition, financing, or sale of assets.

We do not sell personal information for money. If this changes, we will provide required notices and rights.

7. Retention

We retain information only as long as needed to provide the service, meet legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and business need.

8. Data Security

We use reasonable technical and organizational safeguards to protect personal information. No system is fully secure, and we cannot guarantee absolute security.

9. International Transfers

Your information may be processed in countries other than your own. Where required, we apply appropriate safeguards for cross-border data transfers.

10. Your Privacy Rights

Depending on your location, you may have rights to access, correct, delete, or obtain a copy of your personal information, and to object or restrict certain processing.

  • GDPR/UK rights: access, rectification, erasure, portability, objection, restriction, and consent withdrawal.
  • California rights: know, delete, correct, non-discrimination, and opt-out rights where applicable.

To exercise rights, contact support@huddle.app. We may need to verify your identity before processing requests.

11. Children's Privacy

Huddle is not directed to children under 13 and we do not knowingly collect personal information from children under 13 without verifiable parental consent. If you believe a child provided us information, contact us and we will take appropriate action.

12. Third-Party Services

Our services may link to or integrate with third-party services. Their privacy practices are governed by their own policies, not this Privacy Policy.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version and update the date above. Material changes may be communicated through the app or by email.

14. Contact Us

If you have privacy questions, data requests, or complaints, email support@huddle.app.